Exchange Policy

Exchange Policy

At Daysensor, we want you to be completely satisfied with your purchase. If you need to exchange an item, we are happy to assist you.

Eligibility for Exchange

• Exchange requests must be made within 30 days of receiving your order.
• Items must be unused, undamaged, and returned in their original packaging with all accessories and documentation.
• Custom or specially manufactured products are not eligible for exchange unless the item is defective or incorrect.

Reasons for Exchange

• You received a defective or damaged product.
• You received the wrong item.
• The product does not match the specifications described on our website.

Exchange Process

1. Contact our customer service team via email or the contact page with your order number, a description of the issue, and photos if applicable.
2. Our team will review your request and respond within 2 business days.
3. If approved, we will provide return instructions and ship the replacement item once we receive and inspect the original.
4. Replacement items will be shipped using standard shipping at no additional cost to you.

Important Notes

• Exchanges are subject to product availability. If the requested item is out of stock, we will offer a refund or store credit.
• Daysensor reserves the right to refuse exchanges that do not meet the above conditions.

For any questions or concerns, please contact our customer service team. We are here to help.