Frequently Asked Questions

Products & Selection

What types of sensors do you offer?
We offer a wide range of high-precision sensors including load cells, torque sensors, pressure sensors, and force measurement solutions for industrial and research applications.

Can I get a custom sensor solution?
Yes. We provide OEM and custom engineering services. Please contact us with your specifications and we will provide a tailored solution.

What accuracy levels are available?
Our sensors typically offer accuracy from 0.02% to 0.1% FS depending on the model. Please refer to individual product datasheets for detailed specifications.

Orders & Shipping

How long does delivery take?
Standard orders ship within 3–5 business days. Custom or bulk orders may require additional lead time. We will confirm the timeline upon order confirmation.

Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination.

Technical Support

Do you provide calibration certificates?
Yes, all sensors come with a factory calibration certificate. Custom calibration services are also available upon request.

What if my sensor is damaged or not working?
Please contact our technical support team with your order number and a description of the issue. We will arrange inspection, repair, or replacement as appropriate.